Sympathy Advisors

Our Sympathy Advisors are dedicated to assisting you in any and every way they can—including but not limited to taking the time to understand your needs and providing expert knowledge and thoughtful suggestions. Consult with our Advisors about any aspect of negotiating the difficult process of expressing sympathy to the grieving, including:

-Finding the address, directions, or viewing times for a particular funeral home
-Paying your respects according to different religious and cultural traditions
-Selecting the right floral arrangement for the situation from among a variety of styles and colors
-Choosing a gift basket that is appropriate for the circumstances
-Crafting a personal condolence note that expresses your love and support

To speak to one of our skilled and compassionate Sympathy Advisors, call Customer Service toll free at 1-866-538-2259, or online through live chat assistance at www.1800flowers.com.

From Our Customers

"I just placed an online order for a sympathy arrangement... to be delivered tomorrow. I spoke to Michelle, and she said she only does sympathy and funeral arrangements. She was very helpful and I just wanted to sing her praises. She was very personable and by her demeanor it was obvious that she takes pride in her job. Michelle definitely personifies what 1-800-Flowers is all about. Her good work is noticed and appreciated."

From Our Advisors

"I like being on the Sympathy Team. There is a great deal of personal satisfaction when I am able to make at least this part of the process easier for our customers."